Job For Housing Assistant

Job For Housing Assistant

8 Applicants
£12.81 Per Hour
Full Time
Edinburgh, City of Edinburgh

Job Description

Housing Assistant

Location – Wester Hailes
Rate of pay – £12.81 per hour
Hours – Mon-Fri, 36 hours per week
Duration – Temporary ongoing

Successful applicants will provide admin support to a busy housing department. Experience working within a housing/homeless or similar service environment is desirable along with having a full UK driving licence.

Duties to include:

  • Revenue collection
  • Contacting clients who are in accommodation to get housing benefits applications completed
  • Gather proof of income required for housing benefit applications
  • Providing a reliable business support service through a variety of formats including; telephone, face to face, email, and online.
  • Small Balance letters
  • Bills from suppliers
  • Broken metres
  • Garage rentals
  • Handling sensitive and personal information in line with appropriate policies and confidentiality guidelines.
  • Gas force entries
  • Working within a team of business support staff dealing with customer’s issues and service requests through provision of information, guidance, or progressing requests to wider services.
  • Using appropriate systems to process service requests or updates for wider services.
  • General admin duties such as dealing with the mail

Successful applicants must:

  • Have knowledge of IT systems such as outlook, word, excel
  • Have excellent customer service skills
  • Be able to deal with members of the public in difficult situations
  • Have knowledge of Microsoft applications
  • Have excellent time keeping skills
  • Be honest, trustworthy and punctual
  • Have good problem solving skills

A basic disclosure will be required for this role at a cost of £25

If you have the relevant skills and experience please apply directly to this advertApplyShareSave JobApplyShareSave Job


Sarah O’hara

0131 225 7531

Division 263 is a comprehensive platform dedicated to connecting talented candidates with exciting job opportunities across a range of career fields. With an intuitive and friendly interface, the site offers a wide range of resources for candidates and workers, facilitating the recruitment process.

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