job for Delivery Manager Swindon, Wiltshire
- £44,080 – £55,100 Per Annum
- Full Time
- Permanent
- Swindon, Wiltshire
- Travel And Tourism
Job Description
We are pleased to announce an exciting opportunity for the right candidate to join Thames Water as a Delivery Manager within the Complaints Turnaround Programme. This full-time permanent position is based in Swindon, Wiltshire.
As a Delivery Manager, you will be responsible for working with the organization to identify and implement improvements to the complaints process. Your role will involve managing a team and ensuring that customer complaints are handled efficiently and effectively.
The successful candidate will have a strong background in project management and a proven track record of delivering results. You will have excellent communication and leadership skills, with the ability to work collaboratively with stakeholders at all levels of the organization.
Key responsibilities for this role include:
- Identifying areas for improvement in the complaints process
- Developing and implementing strategies to address customer complaints
- Managing a team and providing guidance and support
- Monitoring and reporting on progress and outcomes
To be considered for this position, you should have a minimum of [insert number] years of experience in a similar role, preferably within the travel and tourism industry. A degree in [relevant field] or equivalent qualifications would be advantageous.
If you are a motivated and driven individual with a passion for customer service and improving processes, we would love to hear from you. This is a fantastic opportunity to join a leading organization and make a real impact in the complaints turnaround programme.
To apply for this position, please submit your CV and cover letter by [insert deadline]. We look forward to receiving your application and reviewing your qualifications.
Pertemps
- Rosie Hall
- rosie.hall@pertemps.co.uk
- 123456789
- Division 748
- Pertemps Onsite Reading
- 14 – 16 Alfred Street Reading Berkshire RG1 7LS
- 01189 520101
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